Last updated: 04.02.2026
The following terms and definitions apply in this Agreement:
This User Agreement (the "Agreement") governs the relationship between the Provider and the User when using the Service.
Acceptance of this Agreement is constituted by the User's registration in the Service or payment for paid Service features. The date of acceptance is the registration date or the date on which funds are received by the Provider. Use of the Service constitutes the User's full and unconditional acceptance of this Agreement.
The User confirms that before payment they will review the conditions of the chosen plan, including the term and applicable limits.
The Service is a desktop application and remote backend providing the User with tools for:
Service features are available only with an internet connection.
Results obtained using the Service are generated automatically and may contain inaccuracies, outdated or incorrect information. The Service does not replace professional advice, and the User independently decides how to use the data provided.
The Provider may update the Service's functionality, including adding new features or changing existing ones, without prior notice to the User, provided this does not limit already paid features.
To perform certain functions, the Service uses third-party APIs and platforms, including (but not limited to):
Data sent to such services (voice or text) is processed in accordance with the respective platforms' privacy policies.
Access to Service features may require registration, in which the User provides:
Data is transmitted over secure channels and processed in accordance with the Privacy Policy.
Some Service features are provided on a paid basis. Current rates are published on the website Hintsage (pricing). Paid features are activated from the moment payment is received by the Provider.
Before payment, the User is provided with a free trial period to evaluate the Service's capabilities. If the trial period is insufficient for a full evaluation, the User may contact the Provider via Telegram (t.me/hintsage_support) to discuss extending the trial.
Payment is made through third-party payment systems. The Provider does not store or process bank card data.
The Service operates a subscription system under which the User is granted access to paid Service features for a fixed calendar period from the moment of access activation (receipt of payment).
Each subscription includes a certain number of paid units:
The subscription term starts from the moment of access activation (receipt of payment) and ends at the end of the relevant period, regardless of the User's actual use of the Service.
Non-use of the Service, including partial or full non-use of allocated hours and shots within the subscription, is not grounds for extending the subscription, recalculating the cost or refunding money.
Any purchase has a validity period after which unused units of the purchased product will be reset. The validity period is indicated at purchase or determined by the terms of the relevant plan.
The billing rules set out in this section apply solely for the Service's internal accounting and do not mean that payment is charged for actually used time.
Session duration is billed per second when the session is longer than 5 minutes. If the session lasted less than 5 minutes, its duration is rounded to the nearest 15-second interval (e.g. a 20-second session is rounded to 30 seconds).
The Provider is not liable for:
The User is responsible for compliance with applicable law when using the Service.
The User must inform all participants in an audio recording (e.g. in online meetings or calls) about the possible recording and processing of their data using the Service. The User is fully responsible for obtaining consent from third parties for recording and processing their personal data in accordance with applicable law.
The User may stop using the Service at any time. To delete an account, a request must be sent to the Provider's email.
The Provider may terminate this Agreement unilaterally if:
If the Service is discontinued (full closure) by decision of the Provider or for other reasons, unused paid units (hours and shots) are not subject to refund, transfer or compensation.
The User acknowledges that the Service is provided on an "as is" basis, without any warranty of error-free, continuous or stable operation.
The Provider does not guarantee correct operation of all Service features. In particular, the function of hiding the application window from video capture may not provide the required protection when used with applications that use non-standard screen capture methods.
The window invisibility function is supported only on Windows 10 from version 2004 (build 19041) onwards, officially released on 27 May 2020. On earlier Windows versions, correct operation of the invisibility function is not guaranteed.
The User is advised to verify the operation of these features in their environment before active use. The Provider is not liable for any consequences, including technical failures or other inconveniences arising from use of the Service.
The Provider reserves the right to change this Agreement at any time. Changes take effect upon publication on the website. The User's continued use of the Service constitutes acceptance of the changes.
The Provider provides digital services by granting the User access to the Service's functionality through a Subscription under which a certain number of paid units (hours of Service use and shots) are allocated for the subscription term.
For the purposes of this Agreement, paid units mean any quantitative limits provided to the User on a paid basis, including hours, shots, requests, actions or other units of Service functionality use.
The service is deemed started and rendered from the moment the User is granted access to paid Service features and/or from the first actual use of paid units.
The start of the service is evidenced by technical events recorded in the Service (logs), including successful access activation, performance of paid actions, generation of results, data processing or other use of paid functionality.
From the moment the service starts, funds paid for the Subscription are non-refundable, as the digital service is deemed rendered in the corresponding volume.
Refunds are only possible in the following cases:
Use of the Service means any actual receipt by the User of paid functionality, including but not limited to generation of answers, solutions, processing of images, screenshots or other paid actions.
A User request for a refund after receiving the result of use of paid units is treated as a claim for refund for a digital service already rendered and is not satisfied, except as expressly provided in clause 14.5 of this Agreement.
Upon expiry of the Subscription term, all unused paid units (hours and shots) are forfeited and are not subject to transfer, restoration, compensation or refund.
User requests for refunds after the Subscription term has ended are not satisfied, as the service is deemed rendered in full within the established period of its provision.
If the User stops using the Service, for any reason, all previously purchased paid units are deemed used or expired and are not refundable, unless otherwise expressly provided by applicable law or additional agreements between the parties.
The Provider does not recalculate the cost of services or make refunds in connection with changes to rates, functionality, service terms or other similar circumstances.
By making payment, the User confirms their agreement with the current rates and terms. In case of disagreement, the User must refrain from using the Service.
Email: support@hintsage.com
All notices under this Agreement shall be sent to the above email.
By using the Service, the User confirms their full agreement with the terms of this Agreement.